About us
PINCH isn’t just a catering company - we’re a creative hospitality partner redefining
how food is experienced in workplaces and at events. ​We blend culinary creativity,
genuine hospitality, and smart technology to deliver people-first experiences that connect,
delight, and inspire. While others focus on scale, we focus on experience - bringing warmth,
personality, and theatre to spaces that can often feel transactional.​
Food, to us, is more than fuel. It’s a connector of people, culture, and experience. Every meal, pop-up, or service moment is designed to create joy, connection, and meaning.​​ We balance start-up agility with operational excellence, empowering our teams to own their spaces while being supported by smart systems and strong leadership. Sustainability, inclusion, and authenticity are at the heart of how we work and grow.​ Our values - be bold, make it personal, connect the dots, and love what you do - shape every partnership.
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That’s the PINCH way: human at the core, fuelled by innovation, and always making a positive difference - one meal, one moment at a time.
Meet the team
Founder / Managing Director
Katy Thompson
Founding PINCH in 2022 at a pivotal moment in her career, she has built a business that goes beyond great food - it’s about bespoke service, meaningful career development, and a firm commitment to ESG.
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Katy’s leadership at PINCH proves that small, agile businesses can drive big change blending creativity, sustainability, and exceptional service to stand out in a competitive market.
Creative Director
Jules Heckman Hughes
Day to day Jules ensures our teams deliver exceptional customer service and our counters are inviting and plentiful providing that pinch of something special to all our sites.
An expert in sustainability and waste management, Jules ensures we are reaching our CSR responsibility targets. She loves nothing more than delivering exceptional experiences to our teams and customers.
Chief Executive
Nathan Jones
Nathan is a natural trailblazer and seasoned entrepreneur, having led Harbour & Jones to unprecedented success over 13 years.
Nathan’s insatiable appetite for solving problems and his lovable, engaging and direct nature keeps us all on our toes. He’s also a phenomenal chef and great host!
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Director
Sally Jones
Sally is the protector of PINCH bringing a wealth of sales and operational experience. She is sharp, engaging and decisive with a keen eye on quality.
Sally will ensure that PINCH is an inclusive, diverse and fair employer. Fully immersed in London's food scene, Sally is the go to for restaurant recommendations.
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