Expertise

Commitment to people

PINCH is dedicated to developing and empowering individuals across the hospitality sector - from delivering exceptional guest experiences to creating meaningful opportunities for those facing barriers to work. Our people are at the heart of everything we do, and we invest in their growth, wellbeing, and success.

Operational excellence

We bring precision and discipline to every aspect of our operations, delivering seamless, technology-enabled hospitality solutions that drive consistency, efficiency, and quality. Our focus on operational excellence ensures every site performs at its best, every day.

Innovation and continuous improvement

Innovation sits at the core of our approach. By integrating smart technology platforms and data-led insights, we continuously refine our service delivery and adapt to evolving guest needs. We believe in curiosity, learning, and forward-thinking — always looking for ways to do things better.

Social responsibility and community impact

PINCH is a values-led business with a strong commitment to social impact. Through partnerships with charities such as Only A Pavement Away, we actively support social mobility and create sustainable pathways into employment. For us, doing good and doing well go hand in hand.

Workplace dining and cafes

Our food philosophy is rooted in flavour, nourishment, and community. We believe food should be more than a meal - it should be a moment that energises, connects, and inspires.

We proudly bring this philosophy to life with food that’s flavoursome, visually appealing, and nutritionally balanced - designed to delight across all price points.

Our menus are crafted to fuel performance, support well-being, and offer something for everyone, from comforting classics to vibrant plant-based dishes.

Fine dining and hospitality

Exceptional hospitality begins long before a guest arrives. It starts with understanding their needs, preferences, and expectations. Our approach to hospitality is rooted in attentive listening, seamless coordination, and a genuine commitment to service excellence.

Our catering offer ranges from simple refreshments, continental breakfasts to premium fine dining experiences.

We provide bespoke solutions for a variety of occasions, from day-to-day internal meetings to high-profile pop-up events and business development functions.

Venues and events

We provide exceptional catering and memorable events.

We’ve worked in historic buildings, iconic settings and every sort of corporate space.

We offer innovative menus, immaculate service and excellent value for money.

Our ability to proactively market and deliver leading food and beverage services, provide a competitive edge and help improve the commercial performance of each venue.

Community

PINCH is proud to support Only a Pavement Away through their Food 4 Thought campaign.

At PINCH, we believe in hospitality as a force for good - and together we have raised money to provide meals for those in genuine need.

Beyond nourishment, this initiative helps to offer hope, stability, and pathways into lasting employment within our industry.